Adda7 Privacy Policy — Your Data Is Safe with Us
Here's a full, transparent breakdown of how adda7 collects, uses, and protects your personal information.
What information we collect
We collect various types of information when you register and use the adda7 platform. The purpose is always to improve service quality and ensure a safe experience.
Account & Identity Information
During registration, we collect your name, date of birth, mobile number, email address, and residential details. National ID information may also be requested for identity verification (KYC) purposes. This information is used solely for account management and fraud prevention.
Financial & Payment Information
Necessary payment information is collected when transacting via bKash, Nagad, or Rocket. All BDT transaction records are stored on encrypted servers and are never sold or shared with any third party.
Device & Browser Information
Your device type, operating system, browser version, IP address, and session duration are collected automatically. This information is used for security monitoring and technical improvements to the platform.
Our commitment to data protection
- All Data Is Encrypted
- Never Sold or Shared
- Only Necessary Data Is Collected
- Never Used Without Your Permission
How & Why We Use Your Data
Adda7 uses collected data only for specific, clearly defined purposes. Beyond account creation and management, data is used for transaction processing, fraud detection, and platform security. By analyzing your preferences and usage patterns, we can deliver more relevant, personalized services.
Your consent is obtained before any promotional or offer-related communications are sent to you. Certain service-related notifications — such as password changes or suspicious login alerts — are sent without requiring consent, as they are essential for your security.
- Account Creation & Identity Verification
- BDT transactions processed securely
- Preventing Fraud & Unauthorized Access
- Resolving Technical Platform Issues
- Providing Customer Support Services
- Meeting Legal Obligations
- Improving Service Quality & User Experience
Cookies & Tracking Technologies
The adda7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make your next visit smoother. They are essential for remembering login sessions, saving language preferences, and measuring platform performance.
We use three types of cookies: essential cookies (required for the platform to function), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns).
Cookie Controls
You can disable cookies at any time through your browser settings. Keep in mind that turning off essential cookies may cause some platform features to stop working properly.
Analytics cookies are entirely optional — disabling them won't affect your access to any of our services.
Data Storage, Security & Third Parties
Storage & Security
All your personal data is collected on servers secured with SSL/TLS encryption. Information is retained for as long as your account remains active. Even after account closure, certain financial records may be kept for a defined period to meet legal obligations.
In the event of a security breach, adda7 will promptly notify affected users and take immediate steps to minimise any harm.
Sharing Data with Third Parties
Adda7 never sells your personal data. However, information may be shared in the following limited circumstances:
- With payment processing providers (solely to complete transactions)
- In response to lawful requests from law enforcement
- To assist with fraud investigations
Third-party service providers are contractually bound to uphold our privacy standards.
Your Rights — From Accessing Your Data to Having It Deleted
Right to Access Your Data
You have the right to know what information we hold about you. Contact our customer support team and we'll provide a summary of your collected data.
Right to rectification
If any of your information is incorrect or outdated, you can request a correction. Changes can be made through your account settings or by contacting our support team.
Right to Delete Your Data
When closing your account, you may request that your personal data be deleted. However, certain records may be required to be retained for legal compliance purposes.
To exercise any of these rights or to raise a privacy-related concern, please contact our support team.
Policy Updates & Contact Us
How Policy Updates Are Handled
Adda7 may update this Privacy Policy from time to time. For any significant changes, notice will be provided via your registered email or within the platform. Continued use of the platform after such changes will be taken as your acceptance of the revised policy. The latest version will always be available on this page — we recommend reviewing it regularly.
Contact Support
Our support team is available 7 days a week for any privacy-related questions, complaints, or requests. Reach us directly:
Email: [email protected]
For quick answers to common questions, visit our FAQ See. To learn about the terms and conditions Terms & Conditions Page Read.